Friday Professional Group


Do You Have A Love/Hate Relationship With Recruiters?

 

By: Kimberley Dart

I read a lot of industry blogs and news sites daily.  This is how I stay informed on what’s happening in the world and, more importantly, the staffing industry.  I’ve been in the industry since 2002 so I’ve seen a lot of things change.  Unfortunately one thing that hasn’t changed, and may have gotten worse because of social media, is the negative perception that many people have towards recruiters and staffing companies.

Here at FRIDAY we have always strived to be professional, honest, and to act with integrity in everything that we do.  Some of the stories that I have heard (both on the web and directly from our candidates) about our competitors really upset me.  A bad experience with a staffing company will often leave someone with the impression that all are the same.  This is simply not the case.

So why do some people have a distrust of recruiters?  The number one reason that I’ve come across is the “Fake Job Posting”.  That’s when a company puts up an ad seeking candidates when they don’t actually have that position to fill.  So candidates take the time to create a cover letter and to send their resume, only to be told that “sorry, this job has been filled.  But we have other jobs that might interest you.”  How frustrating!  Yes, we need to maintain an active database of candidates so that we can fill positions for our clients at a moment’s notice. No, we don’t need to lie to candidates.

Another strike against recruiters is that not everyone who applies will get a call.  I wish I could fix this, but it’s just not physically possible.  There are only so many hours in a day and there are hundreds of resumes to screen so, unfortunately, not everyone will get a phone call.  Is this fair?  No.  But unfortunately it is what it is.  The good news is that we do keep your resumes filed based on job type and when a position opens up we go back to that folder.

This final example of why many people distrust recruiters really makes my blood boil.  Unfortunately it’s not a onetime occurrence either.  I’ve heard/read on several occasions of candidates applying for a position on their own, i.e. not through a staffing company, and then find out later that their resume was presented to the hiring manager, without their knowledge and unsolicited, by a staffing company.

      

So how does this happen?  The staffing industry is fiercely competitive.  Here in Calgary there are over 100 listed Staffing and Employment Agencies, plus over 100 private consultants that offer staffing services.  Many of these companies (FRIDAY included) work on contingency - which means that we only get paid when an employer hires our candidate.  Many of our competitors only pay their employees a commission with no salary.  And that means that there are many recruiters out there who are desperate.  So desperate that they will search job boards for your resume and send it unsolicited to an employer in the hopes that the employer will want to hire you.  These people are not good at their jobs and they give all of us a bad name.

What can you do to avoid these recruiter pitfalls?  Stay tuned.  My next post will be focused on how you can get the most of out of your relationship with a recruiter.

Do you have any recruiter experiences that you would like to share?  Please leave a comment!

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